Your computers,
quietly looked after
IT Guardian puts a small agent on every PC and server you rely on, then watches the things that quietly go wrong — patches nobody installed, antivirus that switched itself off, a disk filling up, a machine running an operating system Microsoft stopped supporting. We see it in the portal, usually before you notice anything. And when you do need us, we can be on the screen in seconds.
The problems you
find out about too late
Most IT problems are not sudden. A disk fills up over months. Patches go uninstalled for a year. Antivirus gets switched off by a well-meaning user and nobody checks. IT Guardian watches for all of it continuously and raises it while it is still an inconvenience rather than a disaster.
Everything on every machine,
without asking anyone
No spreadsheets, no walking round with a clipboard. The agent reports it all and keeps it current.
Hardware
Make, model, serial number, processor, memory, graphics, BIOS version. Everything you need for a warranty claim or a replacement decision — without opening the machine.
Operating System
Edition, version, build, architecture, install date, domain, and the date support ends. Plus who last signed in and how long since it was restarted.
Installed Software
Every application, its version, publisher and install date — searchable across the estate. Useful for licensing, and for finding the one machine still running something it should not be.
Security Posture
Disk encryption, TPM, Secure Boot, antivirus product and state, firewall, automatic updates. The questions an insurer or an auditor asks, answered from a page.
On the machine
in seconds
No talking someone through downloading a support tool. No reading a nine-digit code down the phone. The agent is already there, so we connect from the portal and start fixing — or run the job in the background while your staff carry on working.
Per machine.
Nothing hidden.
- Continuous monitoring of every managed machine
- Full hardware, software and security inventory
- Windows update tracking and remote installation
- Antivirus, firewall and encryption checks
- Disk space and drive health warnings
- Remote desktop, terminal and file transfer
- Faults raise support tickets automatically
- Managed in the EM8 Portal alongside your other EM8 services
Set up in
a couple of minutes
One installer, one code. It works on a machine in the office or one at somebody's kitchen table — there is no network to configure and nothing to open on your firewall.
Businesses without
an IT department
Small Offices
Five to fifty machines and nobody whose job it is to look after them. IT Guardian is the bit you are missing — someone watching, and someone to call, without hiring.
Existing EM8 Customers
Already using us for CCTV, tracking or phones? Your computers appear in the same portal, on the same login, on the same bill. One supplier who already knows your sites.
Anyone Facing an Audit
Cyber Essentials, an insurance renewal, a customer questionnaire. Patching, antivirus, firewall and encryption — evidenced per machine, from a page, rather than reconstructed from memory.
The Small Business
IT Health Checklist
The fifteen things worth checking on every computer in your business — patching, antivirus, encryption, backups, end-of-support dates and the warning signs of a failing machine. Written for people who do not work in IT. Enter your details and we will send it straight to your inbox.
Managed IT support,
answered
How much does IT Guardian cost?
What exactly do you monitor?
Can you see what I am working on?
Will it slow the computer down?
Do I need to change anything on my network?
How is it installed?
Will you restart my machines without warning?
What happens when something goes wrong?
Can I see all this myself?
What if I only have a few computers?
Find out what is actually on your computers
We will install the agent on a few machines and show you what comes back — the patching, the security gaps, the drive that is nearly full. No obligation, and you keep the report either way.