Intelligent CCTV Monitoring ยท Built in the UK

Know about the fault
before your client does.

Surveillance Guardian is an intelligent CCTV monitoring and remote management platform that connects to your clients' existing systems โ€” delivering continuous fault detection, remote footage access, and AI-powered insights from one portal and mobile app. Move from reactive maintenance to a proactive service that generates revenue.

โœฆ Proactive Fault Detection
โœฆ Remote Footage Retrieval
โœฆ Automatic Face Redaction
โœฆ Cortex Connect ARC
โœฆ Zero Port Forwarding
โœฆ 5-Minute Health Checks
โœฆ Remote GUI Access
โœฆ HDD Degradation Alerts
โœฆ 4G Option
โœฆ UK-Built AI Platform
โœฆ One Dashboard
โœฆ Auto Job Creation
โœฆ Proactive Fault Detection
โœฆ Remote Footage Retrieval
โœฆ Automatic Face Redaction
โœฆ Cortex Connect ARC
โœฆ Zero Port Forwarding
โœฆ 5-Minute Health Checks
โœฆ Remote GUI Access
โœฆ HDD Degradation Alerts
โœฆ 4G Option
โœฆ UK-Built AI Platform
โœฆ One Dashboard
โœฆ Auto Job Creation

Issues identified
before clients are aware.

Surveillance Guardian continuously monitors every camera, recorder and drive on every site. Problems are flagged early โ€” giving you time to schedule, quote, and fix them on your terms.

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5-Minute Health Checks
Every camera and recorder polled continuously. Status checks every few minutes โ€” not manually, not quarterly.
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HDD Degradation Flagged Weeks in Advance
SMART data monitored daily. Replace drives on schedule โ€” not when footage is lost during an investigation.
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Recording Compliance, Checked Daily
Retention gaps, camera drops and motion blind spots audited automatically. Proof of service for every contract.
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Auto Job Creation
Critical faults generate a job in the EM8 Portal, assign it to an available engineer, and trigger notifications to EM8 HQ.
SURVEILLANCE GUARDIAN โ€” LIVE
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NVR-02 โ€” Swansea Retail Park
HDD degradation detected ยท 72% health ยท 14 days to failure
AHEAD
๐Ÿ“ท
Camera 4 โ€” Main Entrance
Cardiff Office ยท Video loss detected 09:42 ยท Job auto-raised
FAULT
๐Ÿ”’
Bristol Site โ€” Secure Tunnel
Cortex Connect online ยท 0 open ports ยท TLS 1.3
SECURE
๐ŸŽฅ
Footage Request โ€” INC-4412
Retrieved remotely ยท Face redaction applied ยท Audit logged
EXPORTED
โš™๏ธ
Job #1089 Auto-Created
HDD replacement ยท Assigned: J. Williams ยท Billed to customer
DISPATCHED
Surveillance Guardian dashboard
One Dashboard
Every client, every site, every camera
Engineer M8 hub device
The EM8 Hub
Works with any internet connection ยท 4G option available

Stop finding out about problems
the hard way.

The difference between losing a contract and renewing it often comes down to who picks up the phone first.

โœ• Without Surveillance Guardian
  • Clients call you when cameras go offline โ€” you're always on the back foot.
  • HDD failures only discovered when footage is urgently needed.
  • Recording gaps found during incident investigations โ€” too late.
  • Engineers drive across the country for configuration changes.
  • Port forwarding on every site โ€” a growing attack surface.
  • No portfolio-wide visibility. Every site is a blind spot.
โœ“ With Surveillance Guardian
  • You call the client before they even notice a fault.
  • HDD degradation flagged weeks in advance โ€” every time.
  • Recording compliance checked automatically, every single day.
  • Configuration, reboots and fixes carried out remotely. Zero site visits.
  • Zero inbound ports. Zero exposed IPs. Zero attack surface.
  • One dashboard. Every client. Every camera. Complete visibility.

Built for serious
CCTV engineers.

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5-Minute Health Checks

Every camera, every recorder, every site โ€” polled continuously. Issues caught within minutes, not weeks.

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Remote Footage Retrieval

Pull clips from any recorder on any site without leaving your desk. Full audit trail of who accessed what.

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Automatic Image Analysis

AI continuously reviews camera output for tampering, obstruction, misalignment and scene changes.

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Remote GUI Access

Access any DVR/NVR's native interface securely โ€” configure, reboot and update firmware from anywhere.

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Automatic Face Redaction

GDPR-compliant by default. Faces blurred automatically before footage leaves your infrastructure.

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Instant Secure ARC Connection

Cortex Connect pairs sites with any approved UK ARC in seconds โ€” no firewall rules, no static IPs.

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One Platform for All Sites

Every client, every camera, on a single dashboard. Filter by site, brand, fault type or engineer.

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UK-Built AI Platform

Cortex AI runs on our own UK infrastructure. No US cloud, no data leaving the country, no surprises.

Zero exposed ports.
Zero attack surface.

Traditional remote CCTV access means port forwarding โ€” punching a hole in your client's firewall and exposing recorders directly to the internet. Surveillance Guardian uses outbound-only tunnels through our own UK infrastructure. No open ports. No static IPs. No targets for attackers.

Works on any internet connection. No broadband? Use our 4G option โ€” a dual-antenna variant ships with a UK SIM and runs anywhere with mobile coverage.

See how Cortex Connect works โ†’
Port forwarding requiredโœ• None
Inbound firewall rulesโœ• None
Static IP addressโœ• Not required
Connection directionโ†— Outbound only
Tunnel encryptionโœ“ TLS 1.3
Data residency๐Ÿ‡ฌ๐Ÿ‡ง UK only
4G failover optionโœ“ Available
Attack surface exposed0 open ports

Every fault found is
a billable service call.

Surveillance Guardian doesn't just save you time โ€” it turns your maintenance contracts into a proactive revenue stream.

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New service revenue

Every flagged fault is a justifiable callout. Degraded HDDs, offline cameras and configuration drift become planned, billable work.

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Fewer emergency site visits

Reboots, config changes and diagnostics handled remotely. Only dispatch an engineer when hands are actually needed on site.

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Higher contract retention

Clients who feel looked after don't shop around. Proactive calls and monthly uptime reports justify your maintenance pricing.

Connect to any UK ARC in seconds.

Cortex Connect is our secure tunnel infrastructure for Alarm Receiving Centres. No port forwarding, no VPN setup, no firewall requests โ€” just instant, encrypted, auditable connections between your sites and the ARC.

Explore Cortex Connect โ†’

Simple, per-site
monitoring plans.

One hub, one price per site. No per-camera fees, no surprise charges. Hardware and ongoing monitoring included.

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Surveillance Guardian 4G
For sites without internet, or where you need a fully independent connection.
ยฃ19 / site / month
+ ยฃ299 one-off hardware ยท ex VAT ยท UK SIM included
  • โœ“Hub with dual 4G antennas + UK SIM
  • โœ“Unlimited cameras per site
  • โœ“24/7 fault & health monitoring
  • โœ“Automatic GDPR face redaction
  • โœ“EM8 Portal access for your team
  • โœ“Cortex Connect ARC integration
  • โœ“Works as primary or failover link
Get Surveillance Guardian 4G โ†’

Volume discounts available for distributors and approved installers. Get in touch for channel pricing.

Common questions
from installers.

QWill Surveillance Guardian work with my existing CCTV systems?
Yes. It's designed to sit alongside any DVR or NVR โ€” Hikvision, Dahua, Axis, Hanwha and every other major brand. You don't rip and replace; the hub plugs into the network and discovers the system.
QDoes it need port forwarding or a static IP?
No. Every connection is outbound-only through our UK infrastructure. There are no open ports on the client's network, which removes a significant attack vector entirely.
QWhat if the site doesn't have a reliable internet connection?
Our 4G variant ships with dual antennas and a UK SIM. It works on any site with mobile coverage, and can act as a primary or failover connection.
QHow is footage redacted for GDPR?
Automatic face redaction is applied before footage leaves the secure infrastructure. Clients can request exports with a full audit trail of who accessed what, when and why.
QHow quickly can I get started?
Most installers are up and running on their first site within the afternoon. Plug in the hub, onboard the site in the EM8 Portal, and you're monitoring.

Stop hearing about CCTV faults from your clients.

Let Surveillance Guardian tell you first. Book a demo and see it monitoring a live site in minutes.