EM8 Core replaces your CRM, job sheets, invoicing, staff scheduling, and customer portal — purpose-built for fire and security contractors. No generic field service software. Built from the ground up for this industry.
Log in and immediately see open jobs, outstanding invoices, engineer locations, upcoming services, and anything that needs your attention today.
Every module is built natively into EM8 Core — not integrated third-party tools stitched together. One login, one platform, one place for everything.
From fault detected to invoice paid — every step tracked automatically. Engineers update jobs from the EM8 HQ iOS app; the office sees it instantly.
A proper people management module that understands your job calendar. Holiday requests, staff records, and payroll info — all in one place, with job-aware logic built in.
Stripe-powered billing that replaces WHMCS. Recurring maintenance contracts, one-off invoices, VAT calculations, and a billing audit tool that spots missing revenue instantly.
Every site your company maintains — fully documented with systems installed, keyholders, maintenance history, and compliance records. Accessible from any device, any time.
Every customer gets their own branded login to manage their account — reducing your admin load, improving transparency, and cutting down on "can you email that over?" calls.
EM8 Core is powered by Cortex AI — your own proprietary AI trained on fire and security documentation, job history, and engineer notes. It gets smarter with every job your team completes.
Full lifecycle from fault auto-creation to invoice. Manual jobs, remote reset type, approval workflow, and job dockets to customers.
Systems, keyholders, maintenance contracts, categorised notes, and digital contract signing — all against each site.
Holiday requests, balances, job-aware blocking, staff contacts, certifications, and payroll records all in one module.
Visual job calendar, engineer availability, planned maintenance visits, and vehicle allocation across your whole team.
Stripe recurring billing, one-off invoices, VAT, PDF generation, billing audit tool, and customer card on file.
Customers book visits, view job history, pay invoices, raise tickets, and download compliance docs — self-service.
Customers raise issues via their portal, engineers respond, tickets auto-convert to jobs, email updates at every step.
Parts inventory, low-stock alerts, supplier purchase orders, and parts linked to jobs for accurate costing.
Manage your full pipeline from enquiry to signed contract. PDF quote generation with direct conversion to customer billing.
Revenue, engineer productivity, first-time fix rates, compliance tracking, and overdue service reporting — all automated.
Engineers carry the full platform on their iPhone. Jobs, diary, Cortex AI, Guardian modules, and holiday requests on the go.
Surveillance, Tracking, Pump, and ANPR Guardian faults flow directly into EM8 Core job management — fully automated.
All plans include the core platform. 14-day free trial on all tiers. No setup fees, no long-term contracts.
Join fire and security contractors already running their business on EM8 Core. Full onboarding support included with every plan.