Cortex Connect — ARC Partner Programme

Partner with Cortex.
Always free to join.

The Cortex ARC Partner Programme rewards ARCs who grow with us. Earn bigger discounts, unlock live client site visibility, and share in recurring revenue — with no upfront cost.

✓  No subscription fee. No setup cost. Progress by growing.
Apply Now — It's Free → See How It Works
4×
Tiers — all free to reach
30%
Max subscription discount
20%
Referral commission (Elite)
0£
Cost to join any tier
✦ Registered ARC
✦ Certified Partner
✦ Pro Partner
✦ Elite Partner
✦ CPD Accredited
✦ Revenue Share
✦ Live Site Access
✦ 30% Discount
✦ Dedicated Manager
✦ Registered ARC
✦ Certified Partner
✦ Pro Partner
✦ Elite Partner
✦ CPD Accredited
✦ Revenue Share
✦ Live Site Access
✦ 30% Discount
✦ Dedicated Manager
Tier Progression

Earn your tier.
Don't pay for it.

Progress through tiers by doing what you already do — growing your client base on Cortex products. The more active sites you manage, the more you unlock.

🔓
Registered
Registered ARC
How to unlock Apply and verify your ARC credentials. Instant access — no waiting.
🎓
Certified
Certified Partner
How to unlock Complete the Cortex Platform Foundations certification course. Approx. 4 hours online.
⭐
Pro Partner
Pro Partner
How to unlock Manage 5+ active Cortex client sites or refer 3+ paying clients within 12 months.
⬡
Elite
Elite Partner
How to unlock Manage 20+ active Cortex client sites or generate £5,000+ in referred annual contract value.
What You Get

Tier by tier breakdown

Benefit Registered Certified Pro Partner Elite
Cost & Entry
Monthly cost Free Free Free £199/mo*
How to qualify Verify ARC credentials Complete foundations course 5+ active client sites 20+ sites or £5k ACV referred
Discounts
Subscription discount 5% 10% 20% 30%
Hardware discount — 5% 10% 15%
Revenue Share
Referral commission (recurring) — 5% 10% 20%
Commission tracking dashboard — ✓ ✓ ✓
Client Site Access
ARC partner dashboard — — ✓ ✓
Live alarm & fault visibility — — Read only Read + Write
Proactive fault notifications — — ✓ ✓
Bulk alarm acknowledge / resolve — — — ✓
White-label client reports — — — Coming soon
Marketing & Branding
Listed in ARC partner directory ✓ ✓ ✓ Featured listing
Certified partner badge & assets — ✓ ✓ ✓
Co-branded proposal templates — ✓ ✓ ✓
Featured in Cortex marketing — — — ✓
Support & Training
Support level Email Email + Chat Priority 24/7 Dedicated manager
CPD accredited training — ✓ ✓ ✓
Early beta feature access — — ✓ ✓
Quarterly business reviews — — ✓ ✓
Custom SLA agreement — — — ✓

* Elite tier £199/mo covers dedicated account management and full read/write site access. All other tiers are completely free.

Why It Works

Built around how
ARCs actually operate

🎯
Discounts That Scale With You
The more client sites you manage on Cortex, the higher your tier and the bigger your discount — up to 30% across all products. Savings grow automatically as your business does.
All Tiers
📡
See Faults Before Your Clients Do
Pro and Elite partners get live visibility into all consented client sites — alarm states, fault logs, device health — without waiting for a call. Be proactive, not reactive.
From Pro
💸
Earn on Every Referral
Bring new clients to Cortex and earn 5–20% recurring monthly commission on their subscriptions for as long as they stay. Tracked in your dashboard, paid monthly.
From Certified
🏆
Certified Partner Credentials
The official Certified Partner badge gives your ARC a credibility edge in tenders and client proposals. Use it on your website, quotations, and marketing materials.
From Certified
🎓
CPD Accredited Training
Structured learning paths for your engineers, earning real CPD credits. Keep your team qualified and your clients confident — without sending staff off-site for training.
From Certified
🧪
Shape the Product
Pro and Elite partners get beta access to new Cortex features before general release. Give direct feedback to the product team and offer your clients capabilities no one else has yet.
From Pro
ARC DASHBOARD — LIVE SITES
🏢 Acme Logistics — Cardiff
Engineer M8 · Surveillance Guardian
Online
🏭 BrightStore — Newport
Engineer M8
1 Fault
🏫 Eastfield Academy
FireLog365 · Engineer M8
Online
🏥 Park Lane Medical
Engineer M8 · Tracking Guardian
3 Alarms
🏬 Riverside Retail Park
Surveillance Guardian
Online
⚡ New fault — Park Lane Medical
Zone 3 — Door held open · Detected 2 mins ago
12
Sites managed
4
Active issues
8
All clear
Client Site Access

Know about problems
before your clients do

Pro and Elite partners get a live ARC dashboard showing the real-time status of every consented client site. Stop waiting for calls — start preventing them.

🟢
Live System Status
Real-time alarm states, panel health, and device connectivity for all your client sites in one view.
🔔
Proactive Fault Alerts
Push notifications the moment a fault occurs — before your client even notices. Respond faster, look smarter.
✏️
Acknowledge & Resolve (Elite)
Elite partners can bulk acknowledge and close alarms directly from the ARC dashboard without needing client access.
🔒
Consent-Gated, Fully Audited
Clients grant access explicitly. Every ARC action is logged with timestamps. Full accountability on both sides.
Referral Revenue

Your clients grow Cortex.
You earn from it.

Every client you refer earns you a percentage of their monthly subscription — recurring, for as long as they stay. No caps, no limits.

Certified Partner
5%
Recurring monthly commission on all referred client subscriptions
Pro Partner
10%
Recurring monthly commission on all referred client subscriptions
Most ARCs see payback within 2–3 referred clients
Elite Partner
20%
Recurring monthly commission on all referred client subscriptions

Tracked in real-time via your partner dashboard. Paid monthly by bank transfer or offset against your own subscription invoices. Minimum payout: £25.

Elite Partner

For ARCs managing serious scale.

Elite is the only paid tier — because at this level, we're investing real resource into your business. A dedicated account manager, a custom SLA, and the highest tier of everything Cortex offers.

£199/mo
Or £1,990/year — 2 months free  ·  Qualify with 20+ active sites or £5k+ ACV referred
Apply for Elite →
👤
Dedicated Account Manager
A named person at Cortex who knows your business, your clients, and your goals. One number. One contact.
📄
Custom SLA Agreement
Negotiate response times and service commitments that match the needs of your largest clients.
✏️
Full Read/Write Site Access
Acknowledge alarms, resolve faults, and interact directly with client systems from your ARC dashboard.
📣
Featured in Cortex Marketing
Your ARC is featured in Cortex's own marketing and client-facing materials as a recommended Elite partner.
📊
White-Label Reports (Coming Soon)
Branded monthly system health reports for your clients, generated automatically from Cortex data.
CPD & Training

Keep your engineers
certified and current

Structured learning paths with real CPD credits. Unlocked from Certified tier onwards, at no extra cost.

🎓
Cortex Platform Foundations
Core certification covering Engineer M8, Surveillance Guardian, and Cortex Connect. Required to reach Certified tier. Approx. 4 hours online.
CPD Accredited · 4 Credits · Required for Certified
🔥
FireLog365 & FireDoor365
Fire door inspections, digital compliance logbooks, and regulatory reporting workflows for fire-safety clients.
CPD Accredited · 3 Credits · Certified+
🤖
AI-Assisted Alarm Monitoring
Use Cortex AI evidence scoring, Vision AI, and semantic alarm search to cut false call-outs and improve operator throughput.
CPD Accredited · 5 Credits · Pro+
🚗
ANPR & Tracking Integration
Technical training on ANPR engine outputs and Tracking Guardian integration into ARC workflows for vehicle access monitoring.
CPD Accredited · 4 Credits · Pro+
ARC partner training session
CPD Accredited Training
Certified from Registered tier onwards
Engineer on site
Real-World Knowledge
Trained on live installations
Getting Started

Registered in minutes.
Growing from day one.

1
Apply Online
Fill in the short partner application — tell us about your ARC and the clients you serve. Takes about 5 minutes.
2
Verify Credentials
We verify your ARC registration and business details. Typically done within 48 hours.
3
Onboarding Call
A 30-minute call to set up your partner dashboard, explain your benefits, and map a growth plan to the next tier.
4
Go Live & Grow
You're active. Discounts apply from day one. Complete training to hit Certified. Grow client sites to reach Pro and Elite.
Join the Programme

Join free.
Grow together.

No subscription fees. No gatekeeping. Just better tools, bigger discounts, and a programme built around making your ARC more competitive.

Apply for Partnership — Free → Download Programme Guide

Questions? [email protected]