Cortex Connect is the secure ARC integration layer for Surveillance Guardian. One integration into our UK-based platform gives your operators encrypted, fixed-domain access to every connected site — without port forwarding, static IPs, router changes or bespoke development per installer.
Every Cortex Connect site lives at a permanent domain. The Guardian device maintains an outbound tunnel to our UK infrastructure — so when an operator needs to verify an event, the connection just works. No "site unreachable" tickets, no dynamic IPs to chase, no router configuration delays.
Four steps. No site visits, no bespoke development, no router access at the customer premises.
An approved installer fits the EM8 hub at the customer site. It plugs into any existing CCTV recorder and opens an encrypted outbound tunnel — no router access required.
The site owner enables Cortex Connect for your ARC from the EM8 Portal with a single consent toggle. Access is consent-gated and revocable instantly.
Cortex Connect assigns the site a permanent, dedicated hostname. Your operators reach it through our documented API — no per-site setup, no waiting.
When an event fires, operators get to live cameras in seconds. Every session is logged, encrypted end-to-end, and visible in the audit trail.
The single biggest blocker to professional CCTV monitoring is the network. Cortex Connect removes it entirely.
A single REST API and tunnel spec covers every Cortex Connect site. Build once, deploy once, monitor forever.
Each site gets a permanent hostname under our cortexconnect.uk infrastructure. Predictable, scriptable, reliable.
Operators get instant access to live streams and recorded playback during alarm verification — straight from the recorder.
Every tunnel is encrypted using modern cryptographic standards. No plaintext, no public exposure, no surprises.
Every operator session is logged with timestamps, reason codes and user identity. Defensible evidence handling by default.
Exported footage runs through our GDPR-compliant redaction pipeline before it leaves the secure infrastructure.
The site owner controls which ARC has access and can revoke it instantly. No grey areas, no awkward conversations.
All traffic terminates in our UK Tier III data centres. No US cloud, no overseas transit, no GDPR ambiguity.
Cortex Connect was built from the ground up for ARCs that take security seriously. Every architectural decision starts with one question: does this reduce attack surface?
The answer is always the same. No open ports. No static IPs. No exposed recorders. Just a tightly-controlled outbound tunnel through our private UK backbone.
Apply for ARC access →Every Surveillance Guardian installer on our platform is a potential new monitoring contract for your ARC. Cortex Connect makes you the obvious choice — because you're already integrated, already authorised, and already faster than the competition.
Tell us about your monitoring centre and we'll be in touch within one working day to walk you through the integration, commercials and onboarding process.
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Apply now and our partnerships team will be in touch within one working day with integration docs and a kick-off slot.